At CricAPP, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

1. Types of information collected

Information you provide: when you register on the Platform, you will be required to provide us with your name, email address, mobile number, display picture, social media account ID (where submitted by you), and other relevant profile information. Additionally, you will be required to provide your bank account details when you make use of the add cash or cash withdrawal options for cash Games, and your Permanent Account Number (PAN) when you use the cash withdrawal option. In some cases, such as referral programs or team play options, you may provide us with personal information of another person.

Transaction details initiated by you: When you initiate a cash transaction in relation to your Gamezy Account, we receive and store details pertaining to such transaction, including the payment method used, the amount added to the Gamezy Account, and the date and time of the transaction.

2. How we use your information

In addition to the uses of information we describe elsewhere in this Privacy Policy, we use your information to do the following:

enable your access and use of the Platform;

process cash transactions to your Gamezy Account, and enable Withdrawals;

facilitate your participation in various types of Games and events on the Platform;

send you GamesKraft Service-related emails and communications, including notifications about changes to our policies or Services;

3. How we store your information

The information collected by us from users of the Platform is securely stored and processed on servers located in India.

Some of our affiliates and/or Service Providers may store or process information in jurisdictions other than India.

4. How we share your information

We may share your information with various third parties who assist us in providing you with our Services, including the following

We may share your information with subsidiaries, affiliates and group companies of Gameskraft that aid us in the provision of our Services and the functioning of the Platform. We may also share your information with subsidiaries, affiliates and group companies of Gameskraft for our internal business purposes including without limitation data analysis.

5. How long we retain your information

We retain your information for as long as is necessary to provide you with our Services; thereafter, we may retain your information to comply with our legal obligations, resolve disputes and enforce our agreements, and to protect Gameskraft’s legal rights, subject to limitations under applicable law.

6. Your rights and preferences

Access and Updation: You may access and update the personal information that you have provided to us by logging into your Gamezy Account, and using the options available therein, though this may be restricted in instances where you are not able to verify your identity or there is any suspicious activity associated with your account.

7. Security and protection of your information

We use industry standard and legally mandated safeguards to keep the information collected by us secure. These measures include periodic reviews of our data collection practices, storage and processing practices, cyber security measures such as encryption, and physical security measures to guard against unauthorized access to systems where we store Users’ personal information. We have a comprehensive information security program and information security policies that contain managerial, technical, operational and physical security control measures adequate for the protection of personal information, including sensitive personal information.